Frequently Asked Questions (FAQs)
We’ve put together answers to the most common questions about Lunyva™ Beauty & Skincare. If you don’t see your question here, feel free to reach out to our support team — we’re always happy to help.
🚚 Shipping
Yes! Lunyva™ proudly offers worldwide shipping so beauty lovers everywhere can enjoy our products.
Processing usually takes 24–48 hours, and delivery typically arrives within 5–14 business days, depending on your location. You’ll receive tracking details once your order is on the way.
Once your package ships, we’ll send you a confirmation email with your tracking number. Use this to follow your order every step of the way.
🛍️ Orders
Shopping with Lunyva™ is simple:
- Browse and select your favorite products.
- Click “Add to Cart” or “Buy Now.”
- Enter your shipping and billing details.
- Confirm your order — and we’ll take care of the rest!
No account is required — you can checkout as a guest. However, creating an account lets you track orders, save your details, and enjoy faster checkout next time.
If you need to update or cancel your order, contact us right away. Once it’s processed by our warehouse, we may not be able to make changes.
🔄 Returns & Refunds
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We offer a 30-Day Satisfaction Guarantee. If you’re not happy with your order, contact us within 30 days of delivery and we’ll make it right.
We currently don’t offer direct exchanges, but you can request a return and place a new order for the item you’d like instead.
Once approved, refunds usually take 5–10 business days to appear in your account, depending on your payment provider.
💡 General Questions
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Absolutely. We use secure checkout technology and never store your credit card details. Your privacy and safety are always protected.
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